Privacy Policy
We take your privacy seriously. This policy explains what data we collect, why, and how it is handled.
1. Data We Collect
We collect only the information necessary to process your purchase and deliver access to the product. This typically includes your name, email address, and payment details.
We do not collect any data about your renovation project, property, or how you use the system after purchase.
2. Payment Information
All payments are processed securely by third-party payment providers. RenovationWISE does not store your card details at any point in the transaction.
3. Email Communication
After purchase, we may send transactional emails related to your order, such as access confirmation or support responses. We do not send unsolicited marketing emails.
4. Data Sharing
Your personal data is not sold, rented, or shared with third parties for marketing purposes. We share information only where necessary to fulfil your order, for example with our payment processor.
5. Data Retention
We retain your purchase record for as long as required to honour our 30-day refund policy and comply with applicable regulations. You may request deletion of your data at any time by contacting us.
6. Your Rights
You have the right to access, correct, or request deletion of any personal data we hold about you. To exercise any of these rights, contact us directly.